Privacy
Privacy Policy
TexasFloodCleanup.com collects only the information visitors choose to submit through chat or written intake forms.
Information Collected
Visitors may submit name, email, property city, optional zip code, property type, damage type, timeline, safety concerns, insurance status, contact preference, and a message. If a third-party chat provider is added, it may collect chat and browser information according to that provider configuration.
This site does not publish phone numbers and does not require a phone call to begin intake.
Use of Information
Submitted information may be used to understand the flood or water damage request, route live-chat intake, respond to the visitor, improve site content, and maintain lead records. Do not submit sensitive insurance, medical, financial, or legal information that is not needed for initial cleanup intake.
Safety Disclaimer
If a property is unsafe because of electricity, gas, sewage, structural damage, chemical contamination, or active flooding, use emergency, utility, local official, or qualified professional channels before cleanup.
Tell Us What Happened
Describe the property city, water source, standing water, sewage, electricity concerns, visible mold, property type, and insurance status. Approximate answers are okay. The goal is to understand the water source, timing, safety concerns, and property type.
Share the basics in writing and keep documenting the damage if it is safe.